Our Commitment to Fairness
At Kitsrecoup, we are committed to delivering high-quality cybersecurity, digital forensics, and asset recovery services. We believe in full transparency regarding our refund procedures so that you can engage our Services with complete confidence.
All service fees are assessed after a thorough initial evaluation. Fees are communicated upfront before any work begins, and payment constitutes agreement to the scope of work and associated costs.
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Last Updated
July 2026
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Processing Time
7–14 Business Days
Eligible for Refund
- Cancellation within 24 hours of payment (Services not yet commenced)
- Kitsrecoup unable to deliver due to circumstances within our control
- Duplicate payments made in error
Not Eligible for Refund
- Services already rendered or in progress
- Consultation fees for completed sessions
- Investigation or forensic analysis work undertaken
- Third-party costs incurred on your behalf
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Step 1: Contact Us
Email us with your full name, payment date, service description, and reason for the refund request.
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Step 2: Review
Our team will review your request and respond promptly. We are committed to resolving disputes fairly.
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Step 3: Refund
Approved refunds are processed within 7–14 business days to the original payment method.
Disputes & Escalations
If you are dissatisfied with the outcome of a refund request, you may escalate the matter by contacting our management team. We are committed to resolving disputes fairly and promptly.
Questions About This Policy?
Reach out to our support team and we will be happy to assist you.
Kitsrecoup
Email: contact@kitsrecoup.org